FAQ's
Welcome to our FAQ, we are so happy to have you here and as a customer.
We have tried to answer the most common questions.
Products
Below are some common questions about our products
What makes Longevity Rx supplements different from other brands?
Longevity Rx formulas are designed by leading doctors and nutrition experts using clinically researched ingredients, regenerative organ nutrients, and innovative delivery systems. Many of our products combine multiple supplement categories into one, for example, Probiotic Trillion is a 4-in-1 gut health formula with prebiotics, probiotics, parabiotics, and postbiotics, working in as little as 45 minutes. This means fewer bottles on your shelf, faster results, and targeted benefits you can actually feel.
How should I take Longevity Rx products?
Follow the instructions on each product label for best results. Many of our capsules and powders can be taken with or without food, but some blends, like Liv120, are best taken in the morning for an energy and detox boost, while others, like StemCell Protein, are ideal post-workout or as a daily protein source. Consistency is key - most customers see noticeable benefits within the first 30–60 days.
Are your supplements safe?
Yes. All Longevity Rx products are manufactured in cGMP-certified facilities, third-party tested for purity, and formulated without artificial fillers, colors, or major allergens. While no adverse effects have been reported at recommended doses, we always recommend speaking with your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, or taking prescription medications.
Are your products allergen-free?
Our formulas are free from gluten, soy, dairy, and GMOs. We do not include artificial flavors, colors, or sweeteners. Always check the full ingredient list if you have specific sensitivities.
Can I take Longevity Rx products with my current medications?
It’s important to review the ingredient list with your healthcare provider before starting any supplement alongside prescription medication.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
When will my order ship?
Orders placed before 12:00 PM ET typically ship the same business day. Orders placed after that time will ship the next business day.
How long will delivery take?
Standard shipping within the U.S. usually arrives in 3–7 business days. Expedited shipping options are available at checkout.
Do you offer international shipping?
At this time, Longevity Rx ships within the United States. We are exploring international shipping options in the near future.
How much is shipping?
We offer free standard shipping on all orders over $100. Orders below that amount have a flat-rate shipping fee of $4.99.
What is your return policy?
We stand behind the quality of our products. Please refer to our return policy for full details - Return Policy.
Can I return an opened product?
No. For safety and quality reasons, we do not accept returns of opened products. Unopened products can be returned within 30 days of purchase for a refund, store credit, or replacement.
Subscriptions & Membership
Below are some of are common questions about subscriptions and our membership program.
Do you offer subscriptions?
Yes! Our Subscribe & Save program offers up to 15% off each order, free shipping, and automatic deliveries on your schedule. You can pause, skip, or cancel anytime.
How do I change or cancel my subscription?
Log into your Longevity Rx account and manage your subscription in the “My Orders” section, or email our Customer Care team for assistance.